Best Auto Repair, Dorchester

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Call us for all your car needs! 617-269-7799

On the corner of Park St & Clayton St

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

ASSOCIATIONS

  • ASE Master Technician
  • BG Products
  • Car Care Aware

Testimonials

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    Had trouble with 2013 A4 with 6-speed manual that would barely shift anymore with 36K and thought it need clutch/throw out bearing replaced. After disassembly Mike called and let me know what he thought was really going on was due to dual mass flywheel and unfortunately clutch replacement would not fix the issue. It ended up costing much more than original scope of only clutch kit replacement but thanks to Mike's time spent researching the issue we got it fixed right the first time!

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    Great great place. Can't say enough about Mike - he calls you back immediately, they don't try to get you to fix things that don't need fixing, they couldn't be nicer - he even remembers my face and my name! The car has been in great shape since I had it fixed up there - also, I've rolled in there with a flat tire and they've replaced the tire on the spot in fifteen minutes. They are just great and you cannot go wrong with the service. I don't think they are expensive at all compared to a dealer and they are far more trustworthy. Let me just say - I have a ten year old plain old Toyota Camry CE and I am getting the best service one can get, so they aren't even snobby about the cars they fix! Use this place if your car needs anything.

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    First off, I consider myself a car guy, not quite a 'gear-head'; but I love my cars. I don't drive the nicest of Benz's, or the fastest of Porsche's, but my VW is my dream car.. and I drive it, for lack of a better term 'enthusiastically' (spirited). I change fluids, I use good parts, and I take care of it (take care of your things, and your things will take care of you). This means that whenever I need anything handled, I bring it to Mike (Curry). Not only is he a whiz about all that is cars, he is the NICEST guy I've ever worked with.. Sure, the work isn't cheap, but I would pay MORE if I had to, to get the service and quality work that goes into my car, and my time with them. Options are always laid out, prices are always on point, and service is always through the roof.. Recommended? No, I URGE you to bring your car in for service here, get it done right the first time.. so that it won't break down on you in the future. You won't feel 'taken' when you leave here.. I Promise Promise Promise you will love the work they do.

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    I have been bringing a BMW here for a few years. They do an outstanding job and are happy to explain any work. I feel very confident that I'm getting the real story. There have been times I know they could have told me something needed fixing, but instead they told me I still had life and didn't pressure a fix. They were always right. It's very comforting to feel like you can trust your mechanic. If you have a foreign car give these guys a shot because you won't be disappointed. Mike the owner is a straight shooter and easy going guy. He understands doing a good job equates to a loyal customer. He even has the cars washed before you pick them up. There is definitely a sense of pride in his shop. Basically I know when my car rolls out of this place it is in the best shape it can be.

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    Finding a trustworthy and fair auto mechanic is a very difficult task. I am happy to have found European Motorsport. Mike, the owner, has taken excellent care of me every since my first visit 4 yrs ago. He will be honest with you regarding any immediate service as well as tell you if things really dont need to be addressed at that moment. I brought my estimate from Herb Chambers of the number of things wrong my with my BMW that NEEDED to be fixed according to them. When I brought the car to EM, Mike put the car up on the lift and pointed out the areas of interest and their status. 2 of the 7 things actually needed repair. He also showed me a brand new part to compare it to the one that was on my car! Talking a customer out of buying a new part? Really!? It could have been a flux capacitor for anyone who doesn't know cars. My car runs perfect and I will continue to send all of my family and friends to Mike. A real class act Plus he washes the car and cleans it up before returning it to the customer.

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    Fantastic first time experience. Brought in my 2014 Audi S4 for a 10k interval oil change and wheel alignment. Made reservation quick and easy online. Great, prompt email communication (not easy to find these days). Dropped off car in the morning before work, picked it up same day after lunch. Car exterior and interior were also courteously cleaned. I can't imagine I would ever go to a dealership for service ever again.